Need help? We’re here to help! Check out info below or give us a shout with any questions.
Sparklers can only be shipped within the continental United States. Unfortunately, we cannot ship to Hawaii, Alaska, Canada, Puerto Rico, Mexico or other international destinations. Please be aware of any regulations regarding the use of our products in your State.
We use FedEx Ground Shipping for all deliveries. Due to the flammable materials used to make our products, we are not able to make any rush deliveries (including next-day or any air services). FedEx Ground Service also does not process, move or deliver Ground Service packages on Saturdays and Sundays. Packages must be delivered to a physical mailing address. FedEx will not deliver to a PO Box. All packages are shipped in brown boxes and the return address label is from Nicole’s Sparkle Party Supplies.
Please allow plenty of time for your order to ship to your location.
We process orders every business day. Your order will be processed and out our door by the end of the next business day or we will refund 50% of your order! Once in the hands of FedEx, packages take 1 to 5 business days (Saturday and Sunday don’t count) to ship via Ground Services depending on your distance from San Antonio, Texas.
Please follow these directions:
- Use 78259 as the From zip code and use your own zip code as the To zip code.
- Check box for “This is a residential address” if that applies.
- Enter 8 pounds as the package weight.
- Select “Drop off at FedEx location” for the Pickup/Dropoff.
- Then click the “Get transit time” button.
- On the results page, look for the FedEx Home Delivery or Ground Service transit time.
FASTER IN TEXAS?
Yes! FedEx packages take 1 day to travel from San Antonio to *most* other Texas locations. If you live in small town outside the reaches of a medium or large city, it may take 2 days. Please take into consideration our shipping schedule (detailed above) and allow enough time for us to process your order.
Shipping is based on weight and your distance from San Antonio. Our website uses live rates from the FedEx website to make sure you don’t overpay for shipping. Most shipping costs start around $9.99 and increases by weight and distance. You will see the cost of shipping on your order before you complete your purchase. If you are shipping to an address in Texas, sales tax of 8.0% (state and local) will be applied to the total amount. All out of state shipments are sales tax exempt.
SAN ANTONIO PICK UP?
Please see our San Antonio Pick Up page for more details.
RETURNS, EXCHANGES & CANCELLATIONS
Read our policies on this page.